Deliveroo

Site Associate/ Magazziniere (Roma)- Fixed Term Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role Our Site Associate is the beating heart of our daily operations in the dark store. You will work with your team to maximise customer satisfaction and ensure the smooth operation of our Hop sites. Your responsibilities will include: Picking orders Preparation of the shopping bags Organisation of the Warehouse Receiving goods Inventory Warehouse cleaning Requirements Experience in a similar environment is preferred Hourly flexibility Willingness to work 20-hour shifts per week Good command of Italian (mandatory) + basic English (nice to have) Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here, you can expect to: 🔧 Make a visible impact every day. Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture. Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 6 The salary range for this role is €21,200 – €23,000 gross per year (for 40 hours). The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors, including but not limited to skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! Diversity, Equity and Inclusion We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Employé(e) Polyvalent(e) 35h - ST Ouen Rejoignez-nous dans notre mission visant à transformer la façon dont les gens achètent et mangent, où l'impact, l'innovation et la croissance motivent tout ce que nous faisons. Notre équipe Commerciale est au cœur de la marketplace de Deliveroo : elle façonne la manière dont nous servons les restaurants, les commerçants et les nouveaux secteurs à travers le monde. De la négociation de partenariats clés au déblocage de nouvelles sources de revenus, en passant par l'élaboration de stratégies de croissance basées sur les données, nous relevons des défis majeurs qui font progresser l'entreprise. Si vous aimez les environnements commerciaux dynamiques et que vous souhaitez influencer l'avenir d'une marque mondiale, cette équipe est faite pour vous. Nous recherchons un(e) Employé(e) Polyvalent(e) CDI - 35h pour rejoindre notre équipe à Saint-Ouen . Dans ce rôle, vous aiderez à maintenir le flux fluide de nos cuisines réservées à la livraison "Editions", en veillant à ce que chaque commande parvienne au client de manière parfaite et dans les délais. Ce que vous ferez Vous rejoindrez l'équipe Editions . Nos sites Editions sont des hubs dédiés exclusivement à la livraison qui permettent aux meilleurs restaurants de se développer dans de nouvelles zones. En tant qu'Agent d'Exploitation, vous êtes le cœur du site, coordonnant les partenaires en cuisine, les livreurs et les clients pour garantir l'excellence opérationnelle. Voici un aperçu de votre quotidien : Gérer le Dispatch : Superviser la remise rapide des plats aux livreurs tout en résolvant proactivement les problèmes en direct entre les cuisines et les partenaires. Garantir la Sécurité Alimentaire : Réaliser les contrôles HACCP et de sécurité quotidiens, en veillant à ce que nos normes élevées d'hygiène alimentaire et de sécurité du site ne soient jamais compromises. Résoudre les Problèmes en Temps Réel : Être le premier point de contact pour les réclamations clients, en utilisant nos processus internes pour garantir un parcours client réussi. Viser l'Excellence du Site : Collaborer étroitement avec le Site Manager et l'Assistant Manager pour atteindre les indicateurs clés de performance (KPI) et maintenir un service de haute qualité. Piloter le Terrain : Assurer les procédures d'ouverture et de fermeture, en faisant preuve de la polyvalence nécessaire pour assumer tous les rôles sur le site selon les besoins. Ce dont vous aurez besoin pour réussir Essentiel : Forte capacité de polyvalence : Aptitude avérée à gérer des volumes importants d'informations et à jongler avec plusieurs défis opérationnels simultanément. Excellente communication : Compétences claires et efficaces à l'oral comme à l'écrit pour assurer la liaison avec les partenaires et les clients. Esprit d'initiative : Une mentalité proactive avec une capacité démontrée à anticiper les besoins et à agir de manière autonome. Sens de la sécurité : Une solide compréhension (ou une volonté de devenir référent) des normes de sécurité alimentaire et HACCP. Souhaité : Expérience en restauration : Une première expérience opérationnelle dans un environnement de cuisine ou de restaurant. Certifications de sécurité : Formation en premiers secours, sécurité incendie ou sécurité alimentaire (bien qu'une formation puisse être dispensée). Compétences linguistiques : La maîtrise de l'anglais est un plus pour collaborer avec nos équipes internationales. Pourquoi nous rejoindre ? Chez Deliveroo, vous ferez un travail qui compte, en résolvant des problèmes concrets dans une marketplace tripartite en constante évolution. Nous sommes des passionnés de cuisine, des solveurs de problèmes et des créateurs de liens, unis par une volonté commune d'améliorer les choses. En travaillant ici, vous pouvez vous attendre à : 🔧 Avoir un impact visible chaque jour Votre travail améliore directement l'expérience des clients, des partenaires et des livreurs. 🌱 Apprendre vite dans un environnement entrepreneurial Travaillez au plus près du marché avec autonomie, rapidité et de réelles responsabilités. 🧠 Construire une carrière, pas seulement un poste Dépassez-vous, développez de nouvelles compétences et évoluez en même temps que l'entreprise. 🌎 Réussir ensemble dans une culture inclusive Des équipes collaboratives et guidées par des valeurs, qui soutiennent votre façon de travailler. Nous visons à créer un processus équitable qui laisse briller vos compétences — notre parcours de recrutement comprend généralement 3 à 4 étapes. Pour en savoir plus sur notre façon de recruter, cliquez ici . Notre structure mondiale Deliveroo fait désormais partie de DoorDash, réunissant des équipes avec une portée, une échelle et une ambition encore plus grandes. Selon votre rôle, vous pourrez collaborer avec des collègues, des systèmes et des dirigeants à travers DoorDash et Wolt. Ensemble, nous débloquons de nouvelles possibilités en tant qu'équipe mondiale unique. Diversité, Équité et Inclusion Chez Deliveroo, nous savons qu'un lieu de travail exceptionnel reflète le monde qui nous entoure et que la diversité et l'inclusion nous rendent plus forts, plus créatifs et meilleurs dans ce que nous faisons. Nous nous engageons à favoriser un environnement où chacun peut donner le meilleur de lui-même et se sentir à sa place. Nous croyons en l'égalité des chances et accueillons des candidats de tous horizons, quels que soient leur âge, leur sexe, leur origine ethnique, leur handicap, leur orientation sexuelle, leur identité de genre, leur milieu socio-économique, leur religion ou leurs convictions. Si vous avez un handicap ou une condition de santé de longue durée et que vous avez besoin d'aide pour postuler, ou si vous avez besoin d'ajustements raisonnables pendant le processus de recrutement, veuillez contacter notre équipe de recrutement à [email protected]. Nous serons ravis de vous aider pour vous garantir une expérience juste et équitable. Si vous êtes enthousiaste à l'idée d'avoir un impact réel dans une marketplace en mouvement rapide et de développer votre carrière aux côtés d'équipes ambitieuses et solidaires, nous serions ravis de vous entendre !

Warehouse Associate Location: Hoxton (E2) Working pattern: Onsite | Part-time | Shift-based (15 hours per week) Pay: £14.40 per hour Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Warehouse Associate to join our Hoxton team. Our Warehouse Associates are the beating heart of our day-to-day site operations. You’ll work closely with your management team to ensure our loyal customers get what they want when they need it, ensuring the smooth running of our Hop sites. Get to know our Site Operations team — what drives us, how we work, and what you can expect. What You’ll Be Doing Here’s what your day-to-day might look like: Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines. Maintain product integrity by ensuring all goods received and dispatched meet our high standards for freshness and quality. Facilitate seamless logistics through clear communication with riders to ensure prompt order handovers. Drive inventory excellence by supporting the intake of daily stock deliveries and assisting with ongoing inventory management. Champion site safety and standards by maintaining a clean, organized warehouse environment for the whole team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Adaptability in fast-paced environments , with the ability to remain focused under pressure. Strong attention to detail to ensure order accuracy and high-quality stock control. Effective communication skills to collaborate with teammates, managers, and riders. A proactive, hands-on mentality with a drive to solve problems as they arise on-site. A customer-first mindset , understanding that your speed and accuracy directly impact the user experience. Previous experience in FMCG, Retail, or Warehouse environments is valued but not required. Why Join Us? At Deliveroo, operations are central to how we build trust across our marketplace. You’ll work in a fast-paced environment where service excellence drives real impact. 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace. 🌱 Grow through doing: Develop problem-solving, communication, and leadership skills with structured progression pathways and real opportunities to move into management. 🤝 Be part of a tight-knit culture: Work collaboratively to achieve shared goals in an environment that values support, ownership, and resilience. 🕒 Flexibility that works for you: Enjoy the benefits of shift-based work that fits your schedule. Our Interview Process We aim to create a fair process that lets your skills shine: Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you. Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue. Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next. Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers. Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result! Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

Site Associate Location: Canning Town Working pattern: Part-time (20 hours per week) | Shift-based (site operates 24/7) Pay: £14.40 per hour (20% uplift for hours worked after 10:00 PM) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Site Associate to join our Canning Town team. In this role, you’ll help us maintain high-standard operational environments for our partners and ensure every order moves seamlessly from kitchen to rider. Get to know our Site Operations team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Editions team. Editions is our pioneering delivery-only kitchen business, partnering with top-tier restaurants to bring high-quality food to more customers in more neighborhoods. Here’s what your day-to-day might look like: Maintain Site Excellence by executing regular deep cleaning of equipment and communal areas to ensure health and safety standards are always met. Support Dispatch Operations by running food from partner kitchens to the dispatch area and communicating effectively with riders to ensure fast delivery. Provide Partner Support by managing the "pot wash" and keeping kitchen equipment clean and ready for use throughout the shift. Ensure Operational Safety through regular site checks with the management team to identify and resolve safety or cleanliness issues. Drive Problem Solving by identifying bottlenecks in daily tasks and making recommendations to improve the efficiency of the site. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: A Positive, Can-Do Attitude with the energy to support a busy team and a drive to learn new skills. Proven Reliability and punctuality, acting as a teammate others can consistently count on. Strong Adaptability and the ability to work comfortably both autonomously and as part of a fast-paced team. High Attention to Detail regarding cleanliness and the rigorous application of health and safety protocols. Collaborative Spirit and a genuine enjoyment of working alongside diverse partners to solve problems in real-time. Our Interview Process Step 1 : apply for any role you'd like to be considered for - we'd love to hear from you! Step 2 : if your application is successful, one of our recruitment team will be in touch to say hello and understand more about your experience Step 3 : if we decide to progress your application, you will be invited to an onsite interview with one of the site managers Step 4 : We'll come back to you quickly after your interview to let you know the outcome! Why Join Us? We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving. 🔧 See the impact of your work in real time Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace. 🌱 Grow through doing Develop problem-solving, communication and leadership skills in a fast-paced environment with structured progression pathways. 🤝 Be part of a tight-knit, team-oriented culture Work collaboratively to achieve shared goals in an environment that values support, ownership and resilience. 🕒 Flexibility that works for you Enjoy a fixed 15-hour contract with significant pay uplifts for late-night shifts (after 10:00 PM). What We Offer Competitive Pay: £13.83 per hour + 20% late-night uplift. Free monthly Friday lunch on Deliveroo. 25 days’ holiday (with increases based on service). Free Deliveroo Plus —no delivery fees on your orders. Career development and access to learning opportunities. Life assurance and wellbeing support. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Title: Site Associate  Location: Battersea Pay: £14.40 per hour  Hours: 20 hours per week About Deliveroo Editions With a dash of hard-work, a sprinkle of teamwork and a whole dollop of creativity, we created “Editions” which is our ‘dark kitchens’ business. We have partnered with some fantastic restaurants such as Wagamama, Starbucks, Pho and Gourmet Burger Company to help further connect them with hungry customers.  Delivery-only kitchens have never been higher profile, or more valuable for improving service and selection for customers. Deliveroo Editions were the world's first delivery-only kitchens, and we are still the market leaders in helping our restaurant partners succeed. What’s even more exciting is that we’re expanding our portfolio further. Great people help to drive our business forward and we are always looking for more to join our sites. If you don’t have the exact experience, that’s okay, we’d still love to hear from you.  Does this sound tasty to you? Take a look at our Kitchen Assistant / Cleaner role and apply below to join the Roo family. About the role The Kitchen Porter role covers a wide range of tasks across the Editions site. You will ensure that the site is clean, support the wider operation of the site to ensure that our loyal customers receive their orders as quickly as possible from our trusted partners.  Responsibilities will include: You will report into the Site Manager and the site management team. Ensuring that the cleanliness of the site is maintained to a high standard by cleaning as you go throughout the shift as well as regular deep cleaning of various equipment throughout the week Cleaning communal areas, such as staff room, bathrooms, stock rooms, maintaining site health and safety standards at all times Working with the management team to ensure a safe and clean site by participating in regularly checking Assisting with dispatching, which will include running food from our partners to the dispatch area, assisting with orders and communicating with our riders Supporting our partners by keeping kitchen equipment clean and ready for use throughout the shift with the pot wash Who we are looking for You radiate positivity! You have a great attitude to work, you are driven and have willingness to learn You are a team player, punctuality and reliability is your forte You always go above and beyond, you’re looking to progress in your career You can work autonomously but you LOVE working with a fantastic team and with our partners You like to solve problems, making recommendations on how to improve daily tasks Previous experience in a Kitchen Porter or Kitchen Cleaner role is a bonus, but don’t worry if you haven’t, if you have the right attitude and drive, we can train you. What to expect from the interview process Step 1 : apply for any role you'd like to be considered for - we'd love to hear from you! Step 2 : if your application is successful, one of our recruitment team will be in touch to say hello and understand more about your experience Step 3 : if we decide to progress your application, you will be invited to an onsite interview with one of the site managers Step 4 : We'll come back to you quickly after your interview to let you know the outcome! Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.

Warehouse Associate Location: Brighton - St Joseph's Business Park (BN3) Working pattern: Onsite | Part-time | Shift-based (15 hours per week) Pay: £13.25 per hour Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Warehouse Associate to join our Brighton team. Our Warehouse Associates are the beating heart of our day-to-day site operations. You’ll work closely with your management team to ensure our loyal customers get what they want when they need it, ensuring the smooth running of our Hop sites. Get to know our Site Operations team — what drives us, how we work, and what you can expect. What You’ll Be Doing Here’s what your day-to-day might look like: Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines. Maintain product integrity by ensuring all goods received and dispatched meet our high standards for freshness and quality. Facilitate seamless logistics through clear communication with riders to ensure prompt order handovers. Drive inventory excellence by supporting the intake of daily stock deliveries and assisting with ongoing inventory management. Champion site safety and standards by maintaining a clean, organized warehouse environment for the whole team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Adaptability in fast-paced environments , with the ability to remain focused under pressure. Strong attention to detail to ensure order accuracy and high-quality stock control. Effective communication skills to collaborate with teammates, managers, and riders. A proactive, hands-on mentality with a drive to solve problems as they arise on-site. A customer-first mindset , understanding that your speed and accuracy directly impact the user experience. Previous experience in FMCG, Retail, or Warehouse environments is valued but not required. Why Join Us? At Deliveroo, operations are central to how we build trust across our marketplace. You’ll work in a fast-paced environment where service excellence drives real impact. 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace. 🌱 Grow through doing: Develop problem-solving, communication, and leadership skills with structured progression pathways and real opportunities to move into management. 🤝 Be part of a tight-knit culture: Work collaboratively to achieve shared goals in an environment that values support, ownership, and resilience. 🕒 Flexibility that works for you: Enjoy the benefits of shift-based work that fits your schedule. Our Interview Process We aim to create a fair process that lets your skills shine: Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you. Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue. Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next. Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers. Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result! Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

Warehouse Supervisor Location: Manchester (M12) Working pattern: Onsite | Full-time | Shift-based (37.5 hours per week) Pay: £14.30 per hour Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Warehouse Supervisor to join our Manchester team. In this role, you’ll be the beating heart of our daily site operations, maximizing customer satisfaction by ensuring our loyal customers receive their household essentials as quickly as possible. Get to know our Site Operations team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the HOP Operations team. This team is responsible for the end-to-end management of our rapid grocery delivery sites, ensuring inventory accuracy and lightning-fast dispatch. Here’s what your day-to-day might look like: Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. Manage Inventory Rigour: Unload deliveries according to procedure, ensuring total accuracy of product locations, date rotations, and claims logging. Maintain Operational Standards: Ensure the warehouse remains clean, tidy, and safe at all times, dealing with hazards urgently and conducting regular H&S checks. Collaborative Leadership: Partner with the Warehouse Assistant Manager and Manager to ensure the site runs smoothly and employees follow company procedures. Ownership of Stock Integrity: Ensure stock counts are 100% accurate across all designated counting areas. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Operational Experience: Proven ability to work effectively in fast-paced environments (FMCG, Retail, Warehouse, or Last-mile delivery is a major plus). Performance Driven: A track record of hitting goal targets, such as pick times or dispatch KPIs. Natural Leadership: A "lead by example" mentality with a genuine passion for motivating and coaching junior team members. Problem-Solving Mindset: A proactive approach to finding new ways to improve site operations and resolve challenges as they arise. Adaptability: The ability to work autonomously while contributing to a high-energy, positive team environment. Our Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you. Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue. Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next. Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers. Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result! Why Join Us? We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving. 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences. 🌱 Grow through doing: Develop leadership skills in a fast-paced environment with structured progression pathways. 🤝 Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience. 🕒 Flexibility that works for you: Many roles offer flexible scheduling, including evening and weekend shifts. What We Offer Free monthly Friday lunch on Deliveroo 25 days’ holiday (with increases based on service) Career development and access to learning opportunities Life assurance and wellbeing support Access to great discounts and free Deliveroo Plus! Our Global Structure Deliveroo is now part of DoorDash , bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, religion, or belief. If you have a disability or long-term health condition and need support or reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.

Warehouse Supervisor Location: Brighton - St Josephs Business Park (BN3) Working pattern: Onsite | Full-time | Shift-based (37.5 hours per week) Pay: £14.30per hour Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Warehouse Supervisor to join our Brighton team. In this role, you’ll be the beating heart of our daily site operations, maximizing customer satisfaction by ensuring our loyal customers receive their household essentials as quickly as possible. Get to know our Site Operations team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the HOP Operations team. This team is responsible for the end-to-end management of our rapid grocery delivery sites, ensuring inventory accuracy and lightning-fast dispatch. Here’s what your day-to-day might look like: Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers. Manage Inventory Rigour: Unload deliveries according to procedure, ensuring total accuracy of product locations, date rotations, and claims logging. Maintain Operational Standards: Ensure the warehouse remains clean, tidy, and safe at all times, dealing with hazards urgently and conducting regular H&S checks. Collaborative Leadership: Partner with the Warehouse Assistant Manager and Manager to ensure the site runs smoothly and employees follow company procedures. Ownership of Stock Integrity: Ensure stock counts are 100% accurate across all designated counting areas. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Operational Experience: Proven ability to work effectively in fast-paced environments (FMCG, Retail, Warehouse, or Last-mile delivery is a major plus). Performance Driven: A track record of hitting goal targets, such as pick times or dispatch KPIs. Natural Leadership: A "lead by example" mentality with a genuine passion for motivating and coaching junior team members. Problem-Solving Mindset: A proactive approach to finding new ways to improve site operations and resolve challenges as they arise. Adaptability: The ability to work autonomously while contributing to a high-energy, positive team environment. Our Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you. Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue. Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next. Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers. Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result! Why Join Us? We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving. 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences. 🌱 Grow through doing: Develop leadership skills in a fast-paced environment with structured progression pathways. 🤝 Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience. 🕒 Flexibility that works for you: Many roles offer flexible scheduling, including evening and weekend shifts. What We Offer Free monthly Friday lunch on Deliveroo 25 days’ holiday (with increases based on service) Career development and access to learning opportunities Life assurance and wellbeing support Access to great discounts and free Deliveroo Plus! Our Global Structure Deliveroo is now part of DoorDash , bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, religion, or belief. If you have a disability or long-term health condition and need support or reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.

HOP Team Leader Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a HOP Site Team Leader to join our Dubai team. In this role, you’ll help us support Site Management in achieving the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity, maintaining strong stock accuracy, and tightly controlling inventory, and minimising all wastage. The Site Team Leader must also contribute to a positive and cooperative working environment for all colleagues, ensuring at all times that the tasks they are completing and delegating are done in a safe, legal, and compliant manner. The Site Team Leader is responsible for running their shift most efficiently and effectively delivering operational excellence. What You’ll Be Doing You’ll be joining the Deliveroo HOP team. Deliveroo HOP launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop to a last-minute dinner party or a late-night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo HOP is building a network of stores across London, the UK, and International markets like the UAE. Each delivery store is staffed with a team who have been specially trained to manage the operations efficiently as well as pick and pack orders in record time, with Deliveroo’s 100,000-strong rider network completing all deliveries. We’re looking for people with exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. Hungry to win? This is an exciting time to join the Deliveroo HOP team within the broader Deliveroo organisation - we’re only just getting started! Here’s what your day-to-day might look like: Lead your respective team, working closely with the site management to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in! Supervise that all orders are picked efficiently and accurately meeting time targets. This includes overseeing the adherence to packaging SLAs and quality assurance of each order to maximise customer satisfaction. Supervise compliance with company standard operating procedures (SOPs) through robust supervision and impactful coaching. Communicate professionally and effectively with our Deliveroo riders. Effectively operate and oversee the dispatch order, ensuring the accurate handling of orders to riders and minimising mistakes. Ensure all deliveries are handled in line with company expectations and policies, driving adherence to temperature regulations whilst ensuring stock is replenished in an efficient and organised way. Maintain inventory accuracy and stock rotation accordingly. Complete the claims process daily where appropriate. Complete stock counts as per company policy with a keen eye for inventory management. Work collaboratively with Site Management teams with the ability to communicate professionally and openly with other stakeholders. Drive strong standards within your site, adhering to merchandising and space management principles in addition to delivering a clean, tidy, organised site environment. Maintain good relations to uphold Deliveroo’s positive reputation with all external parties. E.g. neighbours, landlords, contractors etc. Complete H&S checks and ensure that employees diligently adhere to company policies and procedures throughout their shifts. Supervise accurate timekeeping, ensuring team members appropriately record their shifts, take breaks as per policy, and adhere to working time directive requirements. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Previous experience in a similar environment (FMCG, retail, warehouse, last mile) is preferred but not essential Strong hands-on mentality and detail-oriented Comfortable working in a fast-paced environment Proven track record of consistently hitting KPI targets (e.g. pick times) Track record of attendance, punctuality, and reliability Demonstrated leadership and experience training other associates Ability to run shifts on their own Contribute to a positive working environment Good communication skills and a good proficiency in both written and spoken English Right to work in the UAE Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!